Message Actions

Within Aztec POS instructions or messages can be used to define an action that happens in Kitchen iQ, the operator on the POS will use one of the instructional message buttons to perform the action on Kitchen iQ without the need to visit a physical screen.

 

Option	Description / Usage
Action	Drop down to define the type of action that can be completed Take Course off Hold - allows an operator to take a course off hold Prioritise Order - allows an operator to prioritise an order that is not done via an order destination Show All Courses Together - allows an operator to order items on the POS and have them prepared at the same time (ignoring coursing rules), similar to "Ignore Coursing" in order destinations Acknowledge Prep Table Notifications - allows an operator to bump a prep notification Acknowledge Check Table Notifications - allows an operator to bump a check notification
Criteria	Drop down or check box to define the criteria of the message action Drop down - course - course that will be taken off hold Show Indicator - display the multiple course indicator icon - this helps to understand if another ticket is showing on a separate station
Message Text	Entry Box to define the text string that will be sent from the POS to trigger the message action

 

Adding New Message Actions

1. Select the Message Actions tab

2. Click Add

3. Select the required Action type from the drop down

   • Take Course off Hold - allows an operator to take a course off hold

   • Prioritise Order - allows an operator to prioritise an order that is not done via an order destination

   • Show All Courses Together - allows an operator to order items on the POS and have them prepared at the same time (ignoring coursing rules), similar to "Ignore Coursing" in order destinations

   • Acknowledge Prep Table Notifications - allows an operator to bump a prep notification

   • Acknowledge Check Table Notifications - allows an operator to bump a check notification

4. Select any Criteria that might be applicable to the message action rule

5. Enter the Message Text into the value box and press enter to add

    

   Multiple different text values can be entered against the same rule if required

   For message actions to correctly trigger they must match the text exactly

    

6. Click Save